Privacy Policy

This Privacy Policy explains how RadiusMapper ("we," "us") collects, uses, and shares information when you use our website, API, and related services (the "Service").

By using the Service, you agree to the collection and use of information as described here.

We use information to:

• Provide, maintain, and improve the Service
• Process payments and manage your account
• Deliver the features you use, such as AI features and direct mail
• Respond to support requests
• Send service, security, and account messages
• Prevent fraud and abuse, resolve billing disputes, and enforce our Terms
• Comply with legal obligations

We share information only:

• With service providers that help us operate the Service, only as needed for them to do so
• With payment processors and card issuers when needed to process payments or resolve disputes
• When required by law, or to protect our rights, users, or the Service
• In connection with a merger, acquisition, or sale of assets
• With your consent

We do not sell personal information about our users. We may share aggregated or de-identified information that cannot reasonably be used to identify you.

The Service includes property and location information that may relate to people who are not our users, such as property owner names and mailing addresses. Location insights are provided in aggregated or pseudonymous form. If you have questions about information concerning you, or would like to request that it be removed, email [email protected].

We use reasonable technical and organizational measures to protect information, including encryption in transit and at rest and restricted access to our systems. No system is perfectly secure. If we become aware of a breach affecting your information, we will notify you as required by law.

We keep information for as long as your account is active and as needed to provide the Service, prevent fraud, resolve disputes, and meet legal obligations. Billing and transaction records may be kept for up to seven years. Content you delete is removed from the Service, and temporary upload files are deleted automatically.

When you delete your account, we delete or anonymize your personal information within 30 days, except where we need to keep it for legal, fraud-prevention, or dispute purposes. We may keep de-identified information indefinitely.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Receive your information in a portable format
• Opt out of marketing communications
• Withdraw consent where we rely on it

To make a request, email [email protected]. We may need to verify your identity first. We will not discriminate against you for exercising your rights.

If you are in the European Economic Area, the United Kingdom, or Switzerland, RadiusMapper is the data controller for personal information you provide to us, and a data processor for personal information you process through the Service. We process personal information to perform our contract with you, for our legitimate interests in operating, securing, and improving the Service, to comply with legal obligations, and with your consent where required. When we transfer personal information outside these regions, we use appropriate safeguards such as Standard Contractual Clauses. You may lodge a complaint with your local supervisory authority, though we ask that you contact us first.

California residents have the right to know, delete, and correct the personal information we hold about them, to limit the use of sensitive personal information, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising these rights. We do not sell personal information about our users, and we do not share it for cross-context behavioral advertising. To make a request, email [email protected]. You may use an authorized agent; we may require proof of the agent's authorization and verify your identity directly.

The Service is operated from the United States. If you use it from outside the US, your information will be transferred to and processed in the US, where data-protection laws may differ from those in your country.

The Service is intended only for people 18 and older, and we do not knowingly collect personal information from children. If we learn that we have, we will delete it. If you believe we have collected information about a child, email [email protected].

We may update this Privacy Policy at any time. Changes take effect when posted on this page, as shown by the "Last updated" date above. We may also notify you of changes by email or within the Service.

Privacy questions or requests? Email [email protected].